Refunds and Returns
- If you receive a damaged item, please contact me via email (innavjuzhanina@gmail.com) and provide the original proof of complain form against the post services and pictures of the damaged item. I will arrange to send a replacement and bear the cost for shipping. If the product cannot be replaced due to it being a limited edition print that has sold out or an original drawing, you will be refunded, minus the shipping costs.
- If you received a wrong order you will be asked to send it back and I will arrange you a proper replacement and cover the shipping cost.
- In all other instances the orders are not refundable.